The manual
The Doris manual
Every screen explained in my own words: why it exists, how to use it, and when to leave it alone. No sign-up needed to look around.
Nothing in the manual for . Try the contents below, or ask the team from Help in Doris.
Getting started
- Walkthrough
Setting up your organisation
Sign up, name your org, set your hours, and add your first rooms. - Letter
Telling your members about Doris
Give your members a heads-up before you add them, with a ready-to-send letter for your kind of organisation. - Walkthrough
Adding your members
Add members by email, set their role, and help them sign in. - Walkthrough
Moving your bookings across
How to bring your existing diary across - the one manual part of setup. - Reference
Your resources
The things people book, adding a numbered run of them, and the tags that say what each has.
Booking
- Walkthrough
Making a booking
Make single and recurring bookings - and see how Doris catches clashes. - Explainer
Regular bookings
Asking for a series, the options and the notes when your first choice is not free, why a series is booked whole, no fixed end, cancelling, and accepting a series booked for you. - Walkthrough
My bookings
View what is coming up, open booking details, and manage cancellations. - Explainer
Approvals
Who has to wait for approval, why a request does not hold the room, approving and turning down, and the requests that lapse. - Explainer
Guest bookings
Taking a hire for a non-member, the confirmation, deposits, balances and the pay link, the caretaker’s list, and when the guest’s details are deleted. - Reference
Opening hours, closures and seasons
Weekly hours, the day your week starts, seasonal hours and closed dates, row by row. - Reference
Booking rules
How far ahead, the booking style, repeating bookings, approvals, name sharing, the floor map and venue hire.
Money
- Explainer
How pricing works
Read this first. What a rate card is, how products, groups and plans fit on it, and who pays what. Prints to one sheet. - Explainer
Pricing, worked through
Margaret's practice, Dev's community centre and Priya's co-working space: what each set up, in order, and what a month costs. - Explainer
Margaret's practice, set up step by step
A counselling practice set up in seven steps, members included, with every form and screen, and a month added up. - Explainer
Dev's community centre, set up step by step
A community centre set up in eight steps: rates, a hire card, an extra, guests and a finance admin, with every screen. - Explainer
Priya's co-working space, set up step by step
A co-working space set up in seven steps: groups, a members card, two plans and members, with every screen. - Walkthrough
Charging for your rooms
The tap-through: put a price on a room, give some members their own prices, and choose how you get paid. - Explainer
How billing works
The billing cycle from your side: when statements go out, how long members have to pay, what you can change and until when, and how you get paid. - Walkthrough
Statements and getting paid
Understand the billing cycle, find the Payments screen, and record what’s been paid. - Explainer
Extras
Things people add to a booking, with an optional count on every plan and a price on Diary & Billing. What they are, how the count works, and what an extra is not. - Reference
Payment settings
Card payments, the billing period and payment terms, what statements say, automatic sending and collection, and the overdue hold.
People
- Walkthrough
Your account
Set your name and booking colour, choose your notifications, and control who sees you. - Explainer
Put Doris on your phone
Adding Doris to an iPhone or Android home screen, why an iPhone needs it for notifications, and turning on the Daily reminder. - Explainer
Roles and what each can do
Who can do what, in one table. What a finance admin sees, what a team booker may do for their team, and how ownership is handed over or recovered. - Explainer
Member records and privacy
The record, who owns each field, name sharing, what another member can and cannot see on a booking, and the deletion that follows a departure. - Explainer
Active membership
The inactivity rule: when the clock starts, what a paused member sees, how to wake or exempt someone, and what removal deletes and keeps. - Reference
Your organisation
Your name, address and timezone, active membership, who owns the organisation, and running the setup again.
Connections and your subscription
- Explainer
Calendars
Getting bookings into the calendar you already use: per-booking links, a personal feed, the admin feed with names and closed dates, and what never flows back. - Reference
Connecting other software
Webhooks for your own automation and an AI assistant that can read the diary, with the two privacy switches.
Ready to put Doris to work?
Let me take it from here.
Set up your rooms and add your team. Up to 28 days of everything, no card, and the free diary to keep after.